UX Strategy, UX Research,Content Strategy,Brand to Product Strategy.

XUMO. All You Can Stream.

Graphic of a close up of a website depicting an Our Projects page with sample project names and dates.

Context

  • Due to NDA restrictions, visuals are unavailable. Hired at a crucial moment to lead UX/UI design for a high-traffic B2B/B2C streaming platform serving millions.

 

Stakeholder Collaboration & Strategic Focus

  • Joined during a sensitive phase between agency and client, working with 8 senior professionals and 6 C-level stakeholders to rebuild trust.
  • Delivered key improvements within the first two weeks that secured continued project approval.

 

UX/UI Design & Execution

  • Led AI-enhanced UX research to rapidly process complex requirements under pressure.
  • Created wireframes, Figma prototypes, and final designs for MVP v3.
  • Focused on clarity, navigation, and functionality in data-rich environments.

 

Growth Insight

  • Strategic design fixes during a critical MVP phase enabled the project to move to version 3.
  • Secured continued investment and commitment from stakeholders, preventing project loss.

 

Conclusion

  • Fast, focused UX strategy restored stakeholder confidence and supported a seamless transition from MVP to scalable product evolution.

Ethichub. Connecting People, Harvesting Wealth.

Graphic of a close up of a website depicting an Our Projects page with sample project names and dates.

Context

  • As part of the founding team, led long-term UX, branding, and collaborate actevely on product strategy for this award-winning ReFi and Web3 platform.

 

Product & UX Strategy

  • Shifted KYC from onboarding to transaction step, improving onboarding conversion.
  • Integrated Valora wallet for the Celo Network, expanding accessibility and ecosystem compatibility.
  • Created user flows, personas, and journeys informed by analytics, surveys, and feedback loops.
  • Collaborated across Agile teams using OKRs to track growth-aligned design iterations.

 

Design System & Brand Implementation

  • Created a full cross-platform design system unifying web, app, and DApp experiences.
  • Redefined brand identity (logo, accessibility-focused color system, and guidelines).
  • Delivered marketing and product consistency across all brand channels.

 

Marketing, Token & Community Design

  • Designed landing pages, NFT assets, marketing referrals, and email flows to support growth.
  • Designed the Ethix token icon (now on CoinMarketCap) and supported sub-brand development.
  • Co-created CryptoCafé, a Web3 coffee shop connecting community and identity.

 

Growth Insight

  • Design decisions directly improved product adoption, trust, and multi-chain ecosystem participation.
  • Strategic brand and UX unification increased scalability, clarity, and campaign performance.

 

Conclusion

  • Long-term UX and brand leadership helped EthicHub scale across platforms, increase user trust, and activate key ecosystem integrations.

Word on Fire Institute. Pray. Learn. Gather. Evangelize.

Graphic of a close up of a website depicting an Our Projects page with sample project names and dates.

Context

  • Led a six-month UX and research strategy to improve engagement and reduce churn in a digital community education platform with over 25,000 users.

 

Research & UX Strategy

  • Conducted user interviews and surveys to map pain points across user journeys.
  • Used AI tools (ChatGPT, Claude Pro, Looppanel) to synthesize insights quickly and prioritize high-impact changes.
  • Improved IA and navigation to reduce cognitive load and help users find relevant content faster.

 

Product Optimization

  • Focused improvements on the Courses section, the most-used area of the platform.
  • Applied heuristic analysis and usability principles to reduce confusion and support progression across learning paths.

 

Growth Insight

  • Clearer UX and improved IA reduced friction, helping retain users during critical early engagement phases.
  • Better content discoverability directly contributed to longer sessions and higher course completion rates.

 

Conclusion

  • Research-driven UX strategy supported a measurable increase in user engagement and retention within a content-rich learning platform.

Tickety. It´s all About You.

Graphic of a close up of a website depicting an Our Projects page with sample project names and dates.

Context

  • Led design strategy for a B2B/B2C ticketing SaaS in NYC, aligning branding, UX, and marketing into a cohesive growth-ready experience.

 

Stakeholder Collaboration & Strategic Focus

  • Delivered high-impact Figma prototypes that gained rapid stakeholder approval.
  • Aligned user needs with product goals during fast-paced product development.

 

UX/UI Design & Testing

  • Designed intuitive dashboards for event organizers to reduce friction and improve retention.
  • Conducted prototype testing in early phases to detect and fix usability bottlenecks.
  • Created custom empty-state graphics and icons that reflected the product’s tone of voice.

 

Brand & System Integration

  • Implemented a scalable design system across the interface.
  • Adapted new brand identity into marketing pages, internal UI components, and campaign assets.

 

Growth Insight

  • Strategic UX reduced organizer onboarding time and enhanced feature adoption.
  • Brand coherence across UI and marketing boosted trust and product-market alignment.

 

Conclusion

  • Tickety’s growth foundation was strengthened by early testing, modular design, and full brand integration across touchpoints.

Bday App. Inclusive celebrations made simple.

Graphic of a close up of a website depicting an Our Projects page with sample project names and dates.

Context

  • Designed a mobile app to support inclusive birthday celebrations in Norway by combining crowdfunding, collaboration, and personalized design.

 

Challenge & Objective

  • Help parents comply with non-discrimination laws in school birthday celebrations.
  • Create a platform that is emotionally meaningful, socially collaborative, and financially inclusive.

 

UX/UI & Feature Design

  • Designed user flows and interfaces with Sketch and Adobe XD.
  • Integrated VIPPS mobile payment system for smooth gifting experience.
  • Created postcard templates with personalization and emotional messaging.
  • Conducted early usability tests to refine flows and reduce friction.

 

Brand & Community Focus

  • Developed full branding, including logo and visual identity.
  • Designed specific icons and graphics for onboarding and empty states to support emotional connection.
  • Enabled community gifting to support social bonds and shared experiences.

 

Growth Insight

  • Designed for viral and social growth through emotional storytelling and community-driven gifting.
  • Positioned for compliance-based adoption and cultural fit in the Norwegian market.

 

Conclusion

  • Bday App showcased how emotional UX and inclusive design can unlock viral adoption and create social value through everyday digital interactions.
Icons

Deep understanding. Strategic design. Real results.

Icons

CONTACT

SOCIAL

LinkedIn

Conversation.

Connected.

Cultured. Charismatic. Credible. Coherent.

Icons

Other Strategy Projects

Graphic depicting a mountain peak at sunset cropped in a circle with the words RANGE CRAZY above and below.

Adeslas Vitality

Emblem design for Madame FC depicting an M monogram in a circle with the words "Madame FC EST. 2003" inside on top of a background image of a soccer stadium.

The Horse Report

Emblem design for Madame FC depicting an M monogram in a circle with the words "Madame FC EST. 2003" inside on top of a background image of a soccer stadium.

Softradis

Carlos Cifuentes

UX Strategy, UX Research,Content Strategy,Brand to Product Strategy.

XUMO.

All You Can Stream.

Graphic of a close up of a website depicting an Our Projects page with sample project names and dates.

Context

  • Due to NDA restrictions, visuals are unavailable. Hired at a crucial moment to lead UX/UI design for a high-traffic B2B/B2C streaming platform serving millions.

 

Stakeholder Collaboration & Strategic Focus

  • Joined during a sensitive phase between agency and client, working with 8 senior professionals and 6 C-level stakeholders to rebuild trust.
  • Delivered key improvements within the first two weeks that secured continued project approval.

 

UX/UI Design & Execution

  • Led AI-enhanced UX research to rapidly process complex requirements under pressure.
  • Created wireframes, Figma prototypes, and final designs for MVP v3.
  • Focused on clarity, navigation, and functionality in data-rich environments.

 

Growth Insight

  • Strategic design fixes during a critical MVP phase enabled the project to move to version 3.
  • Secured continued investment and commitment from stakeholders, preventing project loss.

 

Conclusion

  • Fast, focused UX strategy restored stakeholder confidence and supported a seamless transition from MVP to scalable product evolution.

Ethichub. Connecting People, Harvesting Wealth.

Graphic of a close up of a website depicting an Our Projects page with sample project names and dates.

Context

  • As part of the founding team, led long-term UX, branding, and collaborate actevely on product strategy for this award-winning ReFi and Web3 platform.

 

Product & UX Strategy

  • Shifted KYC from onboarding to transaction step, improving onboarding conversion.
  • Integrated Valora wallet for the Celo Network, expanding accessibility and ecosystem compatibility.
  • Created user flows, personas, and journeys informed by analytics, surveys, and feedback loops.
  • Collaborated across Agile teams using OKRs to track growth-aligned design iterations.

 

Design System & Brand Implementation

  • Created a full cross-platform design system unifying web, app, and DApp experiences.
  • Redefined brand identity (logo, accessibility-focused color system, and guidelines).
  • Delivered marketing and product consistency across all brand channels.

 

Marketing, Token & Community Design

  • Designed landing pages, NFT assets, marketing referrals, and email flows to support growth.
  • Designed the Ethix token icon (now on CoinMarketCap) and supported sub-brand development.
  • Co-created CryptoCafé, a Web3 coffee shop connecting community and identity.

 

Growth Insight

  • Design decisions directly improved product adoption, trust, and multi-chain ecosystem participation.
  • Strategic brand and UX unification increased scalability, clarity, and campaign performance.

 

Conclusion

  • Long-term UX and brand leadership helped EthicHub scale across platforms, increase user trust, and activate key ecosystem integrations.

Word on Fire Institute. Pray. Learn. Gather. Evangelize.

Graphic of a close up of a website depicting an Our Projects page with sample project names and dates.

Context

  • Led a six-month UX and research strategy to improve engagement and reduce churn in a digital community education platform with over 25,000 users.

 

Research & UX Strategy

  • Conducted user interviews and surveys to map pain points across user journeys.
  • Used AI tools (ChatGPT, Claude Pro, Looppanel) to synthesize insights quickly and prioritize high-impact changes.
  • Improved IA and navigation to reduce cognitive load and help users find relevant content faster.

 

Product Optimization

  • Focused improvements on the Courses section, the most-used area of the platform.
  • Applied heuristic analysis and usability principles to reduce confusion and support progression across learning paths.

 

Growth Insight

  • Clearer UX and improved IA reduced friction, helping retain users during critical early engagement phases.
  • Better content discoverability directly contributed to longer sessions and higher course completion rates.

 

Conclusion

  • Research-driven UX strategy supported a measurable increase in user engagement and retention within a content-rich learning platform.

Tickety. It´s all About You.

Graphic of a close up of a website depicting an Our Projects page with sample project names and dates.

Context

  • Led design strategy for a B2B/B2C ticketing SaaS in NYC, aligning branding, UX, and marketing into a cohesive growth-ready experience.

 

Stakeholder Collaboration & Strategic Focus

  • Delivered high-impact Figma prototypes that gained rapid stakeholder approval.
  • Aligned user needs with product goals during fast-paced product development.

 

UX/UI Design & Testing

  • Designed intuitive dashboards for event organizers to reduce friction and improve retention.
  • Conducted prototype testing in early phases to detect and fix usability bottlenecks.
  • Created custom empty-state graphics and icons that reflected the product’s tone of voice.

 

Brand & System Integration

  • Implemented a scalable design system across the interface.
  • Adapted new brand identity into marketing pages, internal UI components, and campaign assets.

 

Growth Insight

  • Strategic UX reduced organizer onboarding time and enhanced feature adoption.
  • Brand coherence across UI and marketing boosted trust and product-market alignment.

 

Conclusion

  • Tickety’s growth foundation was strengthened by early testing, modular design, and full brand integration across touchpoints.

Bday App. Inclusive celebrations made simple.

Graphic of a close up of a website depicting an Our Projects page with sample project names and dates.

Context

  • Designed a mobile app to support inclusive birthday celebrations in Norway by combining crowdfunding, collaboration, and personalized design.

 

Challenge & Objective

  • Help parents comply with non-discrimination laws in school birthday celebrations.
  • Create a platform that is emotionally meaningful, socially collaborative, and financially inclusive.

 

UX/UI & Feature Design

  • Designed user flows and interfaces with Sketch and Adobe XD.
  • Integrated VIPPS mobile payment system for smooth gifting experience.
  • Created postcard templates with personalization and emotional messaging.
  • Conducted early usability tests to refine flows and reduce friction.

 

Brand & Community Focus

  • Developed full branding, including logo and visual identity.
  • Designed specific icons and graphics for onboarding and empty states to support emotional connection.
  • Enabled community gifting to support social bonds and shared experiences.

 

Growth Insight

  • Designed for viral and social growth through emotional storytelling and community-driven gifting.
  • Positioned for compliance-based adoption and cultural fit in the Norwegian market.

 

Conclusion

  • Bday App showcased how emotional UX and inclusive design can unlock viral adoption and create social value through everyday digital interactions.
Icons

Deep understanding. Strategic design. Real results.

Icons
Icons

Other Strategy Projects

Graphic depicting a mountain peak at sunset cropped in a circle with the words RANGE CRAZY above and below.

Adeslas Vitality

Emblem design for Madame FC depicting an M monogram in a circle with the words "Madame FC EST. 2003" inside on top of a background image of a soccer stadium.

The Horse Report

Emblem design for Madame FC depicting an M monogram in a circle with the words "Madame FC EST. 2003" inside on top of a background image of a soccer stadium.

Softradis

CONTACT

SOCIAL

LinkedIn

Conversation. Connected. Cultured. Charismatic. Credible. Coherent.

Carlos Cifuentes

UX Strategy, UX Research,Content Strategy,Brand to Product Strategy.

XUMO.

All You Can Stream.

Graphic of a close up of a website depicting an Our Projects page with sample project names and dates.

Context

  • Due to NDA restrictions, visuals are unavailable. Hired at a crucial moment to lead UX/UI design for a high-traffic B2B/B2C streaming platform serving millions.

 

Stakeholder Collaboration & Strategic Focus

  • Joined during a sensitive phase between agency and client, working with 8 senior professionals and 6 C-level stakeholders to rebuild trust.
  • Delivered key improvements within the first two weeks that secured continued project approval.

 

UX/UI Design & Execution

  • Led AI-enhanced UX research to rapidly process complex requirements under pressure.
  • Created wireframes, Figma prototypes, and final designs for MVP v3.
  • Focused on clarity, navigation, and functionality in data-rich environments.

 

Growth Insight

  • Strategic design fixes during a critical MVP phase enabled the project to move to version 3.
  • Secured continued investment and commitment from stakeholders, preventing project loss.

 

Conclusion

  • Fast, focused UX strategy restored stakeholder confidence and supported a seamless transition from MVP to scalable product evolution.

Ethichub. Connecting People, Harvesting Wealth.

Graphic of a close up of a website depicting an Our Projects page with sample project names and dates.

Context

  • As part of the founding team, led long-term UX, branding, and collaborate actevely on product strategy for this award-winning ReFi and Web3 platform.

 

Product & UX Strategy

  • Shifted KYC from onboarding to transaction step, improving onboarding conversion.
  • Integrated Valora wallet for the Celo Network, expanding accessibility and ecosystem compatibility.
  • Created user flows, personas, and journeys informed by analytics, surveys, and feedback loops.
  • Collaborated across Agile teams using OKRs to track growth-aligned design iterations.

 

Design System & Brand Implementation

  • Created a full cross-platform design system unifying web, app, and DApp experiences.
  • Redefined brand identity (logo, accessibility-focused color system, and guidelines).
  • Delivered marketing and product consistency across all brand channels.

 

Marketing, Token & Community Design

  • Designed landing pages, NFT assets, marketing referrals, and email flows to support growth.
  • Designed the Ethix token icon (now on CoinMarketCap) and supported sub-brand development.
  • Co-created CryptoCafé, a Web3 coffee shop connecting community and identity.

 

Growth Insight

  • Design decisions directly improved product adoption, trust, and multi-chain ecosystem participation.
  • Strategic brand and UX unification increased scalability, clarity, and campaign performance.

 

Conclusion

  • Long-term UX and brand leadership helped EthicHub scale across platforms, increase user trust, and activate key ecosystem integrations.

Word on Fire Institute. Pray. Learn. Gather. Evangelize.

Graphic of a close up of a website depicting an Our Projects page with sample project names and dates.

Context

  • Led a six-month UX and research strategy to improve engagement and reduce churn in a digital community education platform with over 25,000 users.

 

Research & UX Strategy

  • Conducted user interviews and surveys to map pain points across user journeys.
  • Used AI tools (ChatGPT, Claude Pro, Looppanel) to synthesize insights quickly and prioritize high-impact changes.
  • Improved IA and navigation to reduce cognitive load and help users find relevant content faster.

 

Product Optimization

  • Focused improvements on the Courses section, the most-used area of the platform.
  • Applied heuristic analysis and usability principles to reduce confusion and support progression across learning paths.

 

Growth Insight

  • Clearer UX and improved IA reduced friction, helping retain users during critical early engagement phases.
  • Better content discoverability directly contributed to longer sessions and higher course completion rates.

 

Conclusion

  • Research-driven UX strategy supported a measurable increase in user engagement and retention within a content-rich learning platform.

Tickety. It´s all About You.

Graphic of a close up of a website depicting an Our Projects page with sample project names and dates.

Context

  • Led design strategy for a B2B/B2C ticketing SaaS in NYC, aligning branding, UX, and marketing into a cohesive growth-ready experience.

 

Stakeholder Collaboration & Strategic Focus

  • Delivered high-impact Figma prototypes that gained rapid stakeholder approval.
  • Aligned user needs with product goals during fast-paced product development.

 

UX/UI Design & Testing

  • Designed intuitive dashboards for event organizers to reduce friction and improve retention.
  • Conducted prototype testing in early phases to detect and fix usability bottlenecks.
  • Created custom empty-state graphics and icons that reflected the product’s tone of voice.

 

Brand & System Integration

  • Implemented a scalable design system across the interface.
  • Adapted new brand identity into marketing pages, internal UI components, and campaign assets.

 

Growth Insight

  • Strategic UX reduced organizer onboarding time and enhanced feature adoption.
  • Brand coherence across UI and marketing boosted trust and product-market alignment.

 

Conclusion

  • Tickety’s growth foundation was strengthened by early testing, modular design, and full brand integration across touchpoints.

Bday App. Connecting People, Harvesting Wealth.

Graphic of a close up of a website depicting an Our Projects page with sample project names and dates.

Context

  • Designed a mobile app to support inclusive birthday celebrations in Norway by combining crowdfunding, collaboration, and personalized design.

 

Challenge & Objective

  • Help parents comply with non-discrimination laws in school birthday celebrations.
  • Create a platform that is emotionally meaningful, socially collaborative, and financially inclusive.

 

UX/UI & Feature Design

  • Designed user flows and interfaces with Sketch and Adobe XD.
  • Integrated VIPPS mobile payment system for smooth gifting experience.
  • Created postcard templates with personalization and emotional messaging.
  • Conducted early usability tests to refine flows and reduce friction.

 

Brand & Community Focus

  • Developed full branding, including logo and visual identity.
  • Designed specific icons and graphics for onboarding and empty states to support emotional connection.
  • Enabled community gifting to support social bonds and shared experiences.

 

Growth Insight

  • Designed for viral and social growth through emotional storytelling and community-driven gifting.
  • Positioned for compliance-based adoption and cultural fit in the Norwegian market.

 

Conclusion

  • Bday App showcased how emotional UX and inclusive design can unlock viral adoption and create social value through everyday digital interactions.
Icons

Deep understanding. Strategic design. Real results.

Icons
Icons

Other Strategy Projects

Graphic depicting a mountain peak at sunset cropped in a circle with the words RANGE CRAZY above and below.

Adeslas Vitality

Emblem design for Madame FC depicting an M monogram in a circle with the words "Madame FC EST. 2003" inside on top of a background image of a soccer stadium.

The Horse Report

Emblem design for Madame FC depicting an M monogram in a circle with the words "Madame FC EST. 2003" inside on top of a background image of a soccer stadium.

Softradis

CONTACT

SOCIAL

LinkedIn

Conversation. Connected. Cultured. Charismatic. Credible. Coherent.